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FREQUENTLY ASKED QUESTIONS

Your Questions Answered: Clear, Concise, and Informative

Frequently Asked Questions, your go-to resource for any queries you might have about our dermatology products. We understand that choosing the right skincare can be overwhelming, and we're here to help you make informed decisions.

Our aim is to provide clear, concise, and comprehensive answers to ensure your shopping experience is smooth and satisfying. Should you have any additional questions, our dedicated customer service team is always ready to assist you.

What makes our products different from other skincare brands?

Our products are formulated by dermatologists and backed by rigorous scientific research. We use clinically proven ingredients and follow strict quality control standards to ensure safety and efficacy. Each product is designed to address specific skin concerns, providing targeted and effective solutions.

Are your products suitable for all skin types?

Yes, our products are developed to cater to various skin types, including sensitive, oily, dry, and combination skin. Each product page provides detailed information on suitability for different skin types. If you have specific concerns, our customer service team is available to help you choose the right product for your skin.

Do you test your products on animals?

No, we are committed to cruelty-free practices. None of our products are tested on animals. We believe in ethical beauty and ensure that our testing methods are humane and environmentally responsible.

How long does it take to see results from using your products?

The time frame for seeing results can vary depending on the product and individual skin conditions. Generally, you may start noticing improvements within 2 to 4 weeks of consistent use. For best results, follow the usage instructions provided with each product.

What is your return policy if I am not satisfied with a product?

We offer a hassle-free return policy to ensure your satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange. Please visit our Returns & Exchanges page for detailed instructions on how to process a return.

Address


EX-33, Srijani Residency, Kunwar Singh Road, Near Goldy Hotel, Dimna Road, Mango, Jamshedpur, Jharkhand, India 831012

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